Privacy Policy for Red Shoe Coaching
Effective Date: 29 October 2024
1. Introduction
At Red Shoe Coaching, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and other relevant laws.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number.
- Demographic Information: Age, gender, location.
- Career Information: Employment history, qualifications, and career goals.
- Payment Information: Credit card details, billing address (processed through a secure payment gateway).
- Other Information: Any other information you provide us voluntarily.
3. Purpose of Collecting Information
We collect personal information for the following purposes:
- To provide career coaching services tailored to your needs.
- To communicate with you regarding your coaching sessions and related services.
- To process payments for our services.
- To improve our services based on feedback and usage data.
4. Legal Basis for Processing Personal Information
We will only process your personal information if:
- You have given consent to the processing.
- It is necessary for the performance of a contract with you.
- We are complying with a legal obligation.
- It is in our legitimate interests, provided that your interests do not override those interests.
5. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with:
- Service providers who assist us in providing our services (e.g., payment processors).
- Authorities, if required by law or to protect our rights.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights
Under POPIA, you have the right to:
- Request access to your personal information.
- Request the correction of inaccurate information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
To exercise any of these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: callie@redshoecoaching.co.za